At times, you may encounter negative experiences such as problems when eating out, misleading food labelling, or inconsistencies with POYC vouchers. Who should you contact to report these issues?
While sharing your experiences on social media can raise awareness, it does not alert the relevant authorities. Real change happens when these issues are officially reported. Your feedback can help drive improvements for everyone in the coeliac community.
We encourage you to continue sharing on social media but also report issues directly so that action can be taken.
POYC Vouchers
If you’re experiencing issues with POYC vouchers:
- Email POYC: schedulev.poyc@gov.mt (You can also include CAM’s email)
- Use our POYC Contact form
- Or email us directly: info@coeliacassociationmalta.org
Eating Out (Restaurants)
To report concerns about restaurant experiences:
- Email the Food Safety Commission (FSC): fsc.mafa@gov.mt (You can also include CAM’s email)
- Use our Eating Out form
- Or email us directly: info@coeliacassociationmalta.org
Food Labelling
For problems with food labels or misleading packaging:
- Email the Environmental Health Directorate (EHD): complaints.ehd@gov.mt (You can also include CAM’s email)
- Or email us directly: info@coeliacassociationmalta.org
Other Issues
If there’s anything else you’d like to report or discuss:
- Email us at: info@coeliacassociationmalta.org